How many points do I earn?
You will earn a one-time bonus of 100 points when you successfully connect an account, provided it has at least 1 order date with a transaction date within 6 months from the upload time.
You'll get rewarded points for the purchases you made within the last 7 days.
After that, use the synced accounts when shopping online to make sure your points are added to your ReceiptJar account.
Why haven't I received my 100 one-time points?
- Your account is newly created and has no order history for the past 6 months.
- Your account has already been successfully synced before by you or another ReceiptJar user.
- Your account has never synced successfully.
Why am I sometimes asked to sign in again?
This can happen when the retailer automatically signs you out for security purposes. In such cases, ReceiptJar will ask you to sign in again to ensure the synchronization of your latest purchases.
What should I do if I get stuck when calming points
1. Check if the retailer is connected with a blue tick.
2. Or, disconnect and reconnect again by tapping the Retailer Icon, and tap "Disconnect".
To reconnect, tap the "Add more" option and follow the flow.
3. Please wait a little longer, as syncing can take up to 10-15 minutes. Keep the app open, and if you're still unable to complete the receipt claiming process after 15 minutes, contact support for assistance.
How often should I claim my receipts?
It is recommended that you check the app at least once a week to see if you have any claimable online receipts.
How do I disconnect my account?
- Go back to the Online tab.
- Tap on the retailer you'd like to disconnect.
- Select the "Disconnect" option.