Your account connection to ReceiptJar might be lost if you update your account details such as password, name or phone number.
If you’ve recently done any of the following, it may cause your email account to disconnect:
- You changed your email password
- You updated or deleted the “app password” for ReceiptJar
- You disabled 2-Step Verification for your email account
- You’ve turned on Advanced Protection for your account
But don't worry, you simply need to login again, and connection should resume!
If you are still having trouble connecting, please contact Support so we can help you.